The Artist's Guide to Business

How to Sell Art Online and In Person Without Feeling Ashamed or Embarrassed

business tips

Written By:
Kay Potter
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How to Sell Art Online and In Person Without Feeling Ashamed or Embarrassed

Selling art is a journey that combines creativity, passion, and strategic thinking. Whether you are a seasoned artist or just starting out, understanding the nuances of the art market can significantly enhance your ability to connect with potential buyers. The process of selling art goes beyond merely showcasing your work; it involves building relationships, telling compelling stories, and effectively marketing your creations. 

In a world where art is often seen as a deeply personal expression, learning how to navigate the commercial aspects of this field can empower you to share your vision while achieving financial success. This article aims to provide valuable insights and practical tips on how to sell art successfully. From identifying your target audience to leveraging social media and art platforms, we will explore various strategies that can help you not only reach art enthusiasts but also cultivate a loyal following that appreciates your unique artistic voice. 

Understand the Importance of Sales in Your Art Business

Selling your artwork is an essential part of your business, and it's not about being pushy or manipulative. It's about serving your fans and clients. By setting up a structured sales system, you can take yourself out of the equation and simply guide your customers through a pre-established process. This approach ensures you don't waste time trying to convince someone who isn't interested or can't afford your art. Instead, you focus on understanding your buyer and tailoring your sales approach accordingly. Let's dive into this concept further.

Reframe Your Perspective on Sales

It's time to shift your mindset from seeing sales as a dirty word to recognizing it as a necessary and ethical part of your business. As an artist, you might have reservations about selling, not wanting to be associated with scams, lies, or pressure tactics. However, effective selling doesn't require any of those things. Your sales cycle can be based on ethical practices, where you outline the benefits of your artwork to your customers without pressuring or tricking them. By reframing your perspective, you can see sales as a way to genuinely help your clients and enhance their experience.

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Recognize Sales as a Service to Your Clients

Think about your own experiences as a customer. When you're busy and have a lot on your mind, it's invaluable when a business makes the purchasing process easy and seamless. That's exactly what you should aim for in your art business. Guiding your clients through the sales process is a form of customer service. It's about taking their hand and leading them through the steps in a clear and concise manner. This includes reminding them of their story and presenting prices and options transparently. By doing so, you eliminate any guesswork and make the experience smooth and enjoyable for your clients. Remember, selling your art is about helping your customers understand the impact it can have on their lives and the deeper meaning beyond just the transaction.

Embrace Ethical Sales Practices

When it comes to ethical sales practices, it's crucial to know your buyer. Understand if they truly want your product and if they can afford it. This knowledge will save you time and energy and ensure you're targeting the right audience. For instance, if someone loves bright and airy paintings, they probably won't be interested in your dark artwork with skulls and rotting flowers. Additionally, ask questions and listen to your clients' stories. This will help you tailor your sales approach and create a meaningful connection. By embracing ethical sales practices, you can build trust and establish long-lasting relationships with your clients.

Know Your Buyer to Maximize Sales Potential

The first pillar of a successful art business is to know your buyer. This knowledge will help you avoid wasting time trying to convince someone who isn't interested in or can't afford your art. So, how do you get to know your buyer?

Identify Your Ideal Customer Profile

First, identify if they want your product. For example, if someone loves bright and airy paintings, they probably won't be interested in dark artwork with skulls. Think about it this way: you can't sell a pet portrait to someone who doesn't have a pet or appreciate pet portraits. If they don't want your art, don't try to sell it to them. This saves you time and energy and ensures you're targeting the right audience.

Assess Affordability and Authority to Purchase

Next, ask yourself if they can afford it. Many artists struggle with this, wanting their art to be accessible to everyone. While accessibility is important, remember that your art has value based on the time and effort it took to create it. You need to set a price point that makes sense for your business and then find buyers who recognize that value and can afford it. This doesn't mean being exclusive or keeping art from the public; it's about finding buyers who can pay what you need to make. You can then choose to donate artwork or give back in other ways. To assess affordability, be transparent about your prices upfront and ask about their budget for bigger projects.

Finally, ensure they have the authority to make the purchase. You don't want to spend hours communicating with someone only to find out they need to ask their boss for permission or funding. This is all part of knowing your buyer and ensuring a smooth sales process.

Set Appropriate Price Points for Your Art

When setting price points, avoid going for the lowest common denominator. Instead, set a price that allows you to make the money you need from buyers who can afford it. Remember, your pricing will also inform who your buyers are. If your prices are too low, potential customers may perceive it as a value judgment and look elsewhere.

Create a Compelling Sales Narrative

The second pillar of a successful sales strategy is to invite your clients into a story about what it would be like for them to own your artwork. Help them envision the emotional impact and how it will enhance their life. Ask yourself: How will they feel when they hang it on their wall? What will it mean to them in ten years' time? By creating this narrative, you can communicate the value of your art beyond its physical presence.

For example, I bought a funny piece of art from an artist who has since passed away. Every day I look at it, I feel happy because I'm proud to be part of a club that recognized his talent. I also buy art from a young artist whose work I adore. Supporting her journey and seeing her confidence grow as an artist brings me joy. These stories and emotions are what you want your clients to connect with.

Use Testimonials to Enhance Your Sales Narrative

When you make a sale or complete a commission, collect testimonials from your clients. Use these stories to help new clients understand the process and the impact of the purchase. For instance, if you've created a pet portrait, highlight how the owner can now always see their pet's sparkling eyes on their wall, even after they're gone. This helps clients understand the lasting emotional value your artwork can bring.

By combining testimonials with your sales narrative, you can create a compelling story that resonates with potential clients and encourages them to take the plunge. It's a powerful way to showcase the deeper meaning your artwork can bring to someone's life.

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Guide Your Clients Through a Seamless Sales Process

The third pillar of a successful art business is to guide your clients through the sales process. This means taking your client by the hand and carrying them through the process, reminding them of their story, and presenting prices and options in a clear and structured way. Many artists drop off at this stage because they don't want to be seen as pushy, but this is an essential part of providing excellent customer service. When you make it easy for your clients to buy your art, you improve their experience and increase the likelihood of a sale.

Here's how you can do it: Be transparent about prices and options. Ask clients which size or variation they prefer, and let them know you'll follow up with an invoice. Create a system that works for you and your clients, and then guide them through it. Ask them to take action without fearing rejection. For example, if you send an email with the next steps, don't be afraid to follow up in a few days to move it back to the top of their inbox. People are busy, and a friendly reminder can be helpful.

By systematizing your sales process, you can make it efficient and repeatable, reducing stress for yourself and your clients. This will result in more inquiries and, ultimately, more sales. Remember, selling your art is about serving your fans and clients and helping them understand the impact and deeper meaning your artwork can bring to their lives.

Conclusion: Master the Art of Selling with Confidence

Selling your art doesn't have to be a source of discomfort or stress. By embracing the three pillars of effective selling, you can confidently navigate the sales process and serve your fans and clients.

First, know your buyer and understand their preferences and budget. This ensures you don't waste time trying to convince someone who isn't interested or can't afford your artwork. Second, create a compelling sales narrative that invites clients into the story of owning your artwork and showcases the emotional impact and deeper meaning it can bring to their lives. Finally, guide your clients through a seamless sales process, making it easy for them to take the plunge and buy your art.

Embrace Sales as an Essential Business Skill

It's time to reframe your perspective on sales. Instead of associating it with pushy car salespeople, recognize that sales is an essential skill for running a successful business. By structuring your sales process and establishing a system, you can take the pressure off yourself and focus on guiding your customers through their journey of owning your artwork.

Remember, your sales cycle can be based on ethical practices where you outline the benefits of your artwork without pressuring or tricking anyone. It's about serving your fans and clients and helping them understand the value your art brings to their lives.

Implement the Three Pillars for Effective Selling

The three pillars of successful sales in your art business are: 1. Knowing your buyer, 2. Creating a compelling sales narrative, and 3. Guiding your clients through the sales process. By implementing these pillars, you'll be able to navigate the sales conversation with confidence and provide an excellent customer experience.

Reflect on Your Purchase Experiences to Enhance Sales

To enhance your sales skills, reflect on your own experiences as a buyer. Think about the last piece of artwork you purchased and the story behind that purchase. What did you gain beyond the physical art piece? What did the buying experience mean to you? Were there any special touches that made the experience more valuable or enjoyable? By putting yourself in your customer's shoes, you can better understand how to serve them and create a positive sales experience.

Continuously Refine Your Sales Process for Greater Success

Finally, remember that your sales process is a living, breathing entity that can always be improved. Systematize and streamline your process to make it efficient and repeatable. This will reduce stress for both you and your clients and lead to more inquiries and sales. Don't be afraid to follow up with clients and provide reminders, as this can be a valuable part of your customer service.

By mastering the art of selling with these strategies, you'll be able to sell your artwork for what it's truly worth and create a thriving business. So, embrace these techniques, take that call to action, and start implementing them today!

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Q&A's

How can I sell my art online without feeling ashamed?

Feeling ashamed or embarrassed when it comes to selling your art is a common concern for many artists. It's important to understand that art is a personal expression, and sharing it with the world is a brave step. To sell your art online confidently, start by embracing your unique style and value as an artist. Create an engaging online presence that showcases your work, including a well-designed online store or portfolio. Engage with your audience through social media and art communities, which can help build your confidence and lessen feelings of shame.

What are the best platforms to sell art online?

There are several excellent platforms where you can sell your art online. You can create your own website to showcase your portfolio and sell original artwork, giving you complete control over your branding and customer interactions.

How do I overcome the fear of selling my artwork in person?

Overcoming the fear of selling your artwork in person often requires practice and preparation. Start by participating in local art fairs or community events to gain experience. Set up a booth that reflects your artistic style and engage with visitors genuinely. Remember, people are interested in your story and creative process, so sharing that can create a connection that makes selling feel more natural. Building relationships with potential buyers helps ease the pressure of direct sales.

What is the best way to price my art?

Pricing your art can be challenging, but it's essential to approach it with a strategy. Start by researching the art market and analyze prices for similar pieces. Consider factors such as materials, time invested, and your experience level as an artist. A common formula is to calculate the cost of materials and then multiply by a factor that reflects your skill level and market demand. This transparent approach will make you feel more confident when discussing prices with customers.

How can I promote my art effectively?

Effective promotion is crucial for selling art online and in person. Utilize a great website, and email marketing to connect and interact with art collectors and fans.

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